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Terms and Conditions of Sale

IT NATIONAL PTY LTD

ABN 82 003 726 538
PO Box 433
South Hurstville NSW 2221
Phone: 1300 722 344 or 02 9547 0138
Fax: 1300 886 255 or 02 9547 0135
Email: sales@itnational.com.au
Web Site: www.itnational.com.au


Unless specified in writing the following terms apply

  1. FREIGHT and INSURANCE will be an additional cost on the final Invoice based on actual weight and/or volume and distance and urgency of delivery. Cost of freight shown on this quotation is an estimate only and is not the final price. Unless specified by the customer, we will nominate the lowest cost method of delivery from the options available to us.

  2. SERVICES for configuration, installation and support are not included.

  3. COST FOR SERVICES, if required, will be quoted, supplied and invoiced separately.

  4. WARRANTY will be supplied by the Manufacturer and not IT National.

  5. STOCK AVAILABILITY is conditional on meeting this quotation.

  6. PRICES quoted are subject to change without notice based on current prices issued by the various manufacturers and distributors we represent.

  7. GOODS will be shipped directly from the Manufacturer or Distributor warehouses.

  8. PARTIAL SHIPMENT of goods may occur to meet the order and each shipment may be invoiced separately.

  9. TERMS AND DISCOUNTS apply to each Shipment Invoice and not to the total order.

  10. CONFIDENTIALITY. The content of this QUOTATION is not to be disclosed to any third party without written permission from IT NATIONAL.

  11. RETURN OF GOODS in original packaging, in as new resaleable condition, is subject to the manufacturer's current policy and will not be accepted with out a Manufacturer's pre issued Return Authorisation Number (RA#) clearly shown on the outside of the returning carton. The Delivery Address for return of goods will be supplied with the RA#. Unless otherwise agreed in writing, the cost of shipping to return goods is at the customers expense.

  12. NO RETURN SALE applies to certain classes of goods, which cannot be returned under any circumstances once shipped, including, but not limited to: software, RAM, parts & components, items on sale, build to order items such as servers, OEM products.

  13. RESTOCKING FEE will apply to any goods that are shipped and returned to the warehouse for credit. The cost of the restocking fee is dependant on the manufacturer's current policy and not IT National.

  14. CANCELLATION of order will result in a re-stocking fee if the goods are already in the process of being shipped.

  15. DELIVERY. Additional charges will be levied if deliveries are not accepted during normal business hours, Monday to Friday, except public holidays. IT National does not control the time and date of delivery.

  16. PROOF OF DELIVERY. A signature is required at the time of delivery to prove that the goods received by the Customer are not damaged in transit and that what is delivered matches the delivery paper work in terms of carton count, content and description and that the Customer accepts responsibility for the Goods. Goods will not be left without a signature. Items that are signed for, that are later claimed to be missing, cannot be traced and must still be paid for.

  17. CREDIT CARD HANDLING FEE will be charged where payment by VISA or MASTERCARD is elected by the Customer. The fee will be shown on our Invoice as an additional line item calculated at 2% of the total invoice.

  18. PRIVACY. Customer details supplied to IT National are for our own use only and will not be provided to any other third party without the Customer's consent. The Customer allows and accepts communication from IT National of both administrative and marketing information via Email, Telephone, Post and Fax as appropriate.

  19. OWNERSHIP of the goods supplied does not pass to the customer until paid for in full.